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Prepare general paperwork and service reports Provide technical support to McNeilus Aftermarket personnel, Engineers, Aftermarket Subcontractors and the customerĪssist Parts Coordinators on technical questions in regards to McNeilus vehicles, components and systems Provide input to Inventory Managers for service parts requirements Responsible for parts accountability and sales in support of service work orders Responsible for the preparation, invoicing and distribution and filing of Service Work Orders Must possess satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health and security measures Must be able to work a minimum of 6 days per week and 10 hours per day, some jobs have higher daily and weekly minimums Must maintain physical and dental requirements for duration of deployment Must successfully complete and pass the medical and dental examinations as required by PAE and our customer for deployment to Iraq. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk Must be willing and able to perform physical activities including but not limited to heavy lifting and moving of items, parts, assemblies and equipment up to the safety regulation maximum climbing in and out of equipment crawling and working outdoors. Must be willing and able to perform regular job requirements in this austere and extreme environment While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment - temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Position may be located in a war zone in an environment with harsh and dangerous working and living conditions Willingness and ability to deploy to Iraq for extended periods is required. Strong computer skills including working with databases, invoicing and scheduling Must have the ability to be innovative and be an agent for changeĮxpert communication skills to facilitate and disseminate informationĪbility to communicate with staff and co-workers Knowledge of principles and processes for providing excellent customer servicesĪbility to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedulesĬross-cultural sensitivity with an international perspectiveĪbility to become an active and functioning member of a teamĪbility to get along well with co-workers Knowledge of automotive repairs and maintenance Knowledge of ALL principles and processes involved in supporting automotive mechanical functions at an overseas facility
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Previous out of home country experience is highly desirable and previous work experience in harsh environmental conditions is a plus Relevant overseas automotive mechanical experience Medical: Favorable passage of a drug screen and physical examination
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Must be able to read Original Equipment Manufacturer (OEM) Technical Manuals in EnglishĬitizenship: US Citizenship is not required
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Language Skills: Professional English communication skills, both oral and written. Perform other duties as assigned by managementĮducation: A high school diploma or educations equivalent is required.To assist customers by coordinating engine and/or power generation service work which includes dealing with customers and creating and quoting work orders along with other service responsibilities.Assist customers by coordinating engine and/or power generation service work which includes dealing with customers and creating and quoting work orders along with other service responsibilities.Act as primary liaison with customers to provide quotes and schedule work in the shop.Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket.

Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking.
